Shipping & Returns
All orders placed Monday-Friday by 10 am PST, will be shipped out the same day. Orders placed on Friday after 10 am PST, on the weekend, or on a holiday will be shipped out the following business day.
ÜtestLab orders are sent in FedEx envelopes or discreet packaging with no reference to ÜtestLab.
At this time, ÜtestLab products are only available to US customers.
SHIPPING COSTS & METHODS
Free FedEx One Rate 2 Day Shipping on all orders
Guaranteed delivery within 2 business days
FedEx Overnight Shipping
Guaranteed delivery within 1 business day
ÜtestLab products may be returned within 30 days of purchase as long as the test kit has not been used and includes everything included with the test kit in its original packaging.
Return requests may be made by contacting firstname.lastname@example.org for a return shipping label.
Once the item is received at our warehouse, the refund will be made to the original form of payment minus the cost of return shipping.